Our Approach
At It’s Complicated Counselling, we believe that life’s messiest moments hold the greatest potential for growth and transformation. Our mission is to help people turn their struggles into building blocks for strength, hope, and empowerment. Inspired by our own journeys and the joy of seeing others find their way, we’re here to walk alongside you through the chaos of pain, grief, and change.
Rooted in authenticity, love, and truth, we provide an environment where you can feel seen, heard, and safe to face life’s challenges head-on. During our one-on-one sessions, we will help you embrace your story, find your footing, and uncover the beauty in your imperfect path.
At It’s Complicated Counselling, we believe that even when life feels complicated, growth and transformation are always possible. Let’s go there.
about
Registered Therapeutic Counsellor
ACCT: RTC-c #3992
There’s no one-size-fits-all when it comes to therapy—your story, struggles, and strengths are unique, and your therapeutic journey should reflect that. My approach is grounded in evidence-based modalities that insurance providers recognize while also allowing space for deeper exploration and personal meaning.
Life is messy, unpredictable, and sometimes downright overwhelming—but you don’t have to navigate it alone. I’m a trauma-informed counselor with a knack for deep conversations, big questions, and helping people find their footing when life feels like shifting sand.
Originally from South Africa, I know firsthand the challenges of starting over in a new country, and I bring that lived experience into my work. My background in leadership coaching, crisis management, and business building means I get the complexities of change—whether it’s career shifts, identity struggles, or navigating loss.
I also hold space for those grappling with spirituality, big transitions, and the weight of past experiences. My approach? Warm, non-judgmental, and tailored to you. Whether you’re feeling stuck, lost, or just need someone who truly listens, I’m here to walk alongside you as you design your next steps.
Let’s figure this out together.
Peer Reviews
“My experience of Ezna as a counsellor has been nothing short of nurturing for her clients. Ezna has an energy about her that feels as if you're being wrapped in a hug or a warm blanket fresh out of the dryer. She practices in a way that is client-led, non-judgemental and deeply authentic. This allows clients to bring experiences that I would often hide away. Ezna has an incredible ability to hold your tender spots so gently. I would recommend her to anyone”
O.V. Counsellor
“Ezna’s counselling is genuinely, deeply heart centered. The client is never in doubt that she authentically cares about what you’re sharing with her. Ezna is especially qualified to sit with clients for whom a sense of religious devotion is at the center of their lives. She can meet people in their spiritual concerns in a way that honours the complexities, contradictions, and challenges of embodying a spiritual perspective in a secular world. While she herself holds a Christian perspective, she’s not dogmatic or rigid in her views. She would be entirely capable of supporting clients in wrestling with the question of how to live out a variety of faiths and spiritual orientations. Ezna brings a joyful light to sessions that could be especially valuable to people experiencing a period of darkness. Through her own losses, Ezna has an intimate knowledge of the terrain of grief. She understands the unfathomable depth of what it is to lose someone you love and cherish. And she’s able to sit with a client in the raw pain of that experience.
S.K.-RTC-c
“I have had the privilege to observe Ezna during many sessions over the past year. After every session I was so grateful to see her clients find clarity and an understanding of themselves, and how to navigate their personal world. Ezna’s warm empathetic presence creates such a comfortable place to land. Her clients feel deeply seen and supported by her, and leave their sessions feeling empowered to take their next steps. Thank you Ezna for the light that you bring into the space that you hold, it is healing heart medicine to say the least! “
T.H. Counsellor
What is , Anyway?
Therapy isn’t about “fixing” you—because you’re not broken. It’s more like having a guide for the messy, complicated, sometimes exhilarating, sometimes exhausting adventure of being human. Think of it as a space where you can drop the mask, put down the weight you’ve been carrying, and actually breathe for a moment.
Sometimes, therapy is about making sense of tangled thoughts. Other times, it’s about sitting with hard emotions instead of running from them. It’s about noticing the patterns that keep showing up in your life, rewriting old narratives, and figuring out what you actually want—not just what the world expects of you.
I use evidence-based tools (CBT, DBT, ACT—you know, the stuff research says actually works) but also bring in big-picture perspectives like existential therapy because, let’s be honest, life’s biggest struggles don’t always fit into neat little categories. You won’t get a one-size-fits-all approach here—because you aren’t one-size-fits-all.
At the end of the day, therapy is a conversation. A place to untangle, explore, and grow—without judgment, without pressure.
Just real talk, real support, and a chance to design a path forward that actually works for you.